Course Directors and Teaching Assistants receive various types of letters from students. There are often questions about the nature of a letter and what to do if there is a concern about the recommendations outlined in the letter. Below is information about different types of letters generated by offices within the Division of Students and who to contact with questions.
Type of letter |
Letter of Accommodation (LOA) |
Letter of Support |
Letter/Email of support |
Letter of Support |
---|---|---|---|---|
Who issues the letter |
Student Accessibility Services |
Student Counselling Health & Well-being (SCHW) |
Office of Student Community Relations (OSCR) |
The Centre |
Who presents this letter? |
Students with disabilities who are registered with Student Accessibility Services |
Students in psychological distress who are engaged in counselling with a personal counsellor |
Students in crisis and/or students dealing with multiple complex issues and are not registered with Student Accessibility Services. |
Students who have disclosed sexual violence (e.g., sexual assault, sexual harassment, stalking, voyeurism, sexual exploitation.) |
Purpose of the Letter |
Outline academic accommodations that are intended to “remove barriers” in the learning environment to allow students with disabilities an opportunity to demonstrate their degree of mastery of course content |
To request academic consideration for a short-term event. |
To request academic consideration for a short-term event. |
To assist the student in requesting support as they move through their trauma. |
Is there room for discussion/ revision if there is a concern with the content of the letter? |
Yes - when accommodations unintentionally compromise academic integrity OR undermine essential core requirements of the course or program of study |
Yes - The Course Director exercises their discretion in determining whether the request will be granted |
Yes - this is a discussion about what is possible and what is best for the student based on the situation |
Yes – the letter of support actively invites further discussion if there are any concerns |
What information does the letter provide? |
List of academic accommodations based on the functional limitations of the student. May include recommended accommodations for tests/ exams, classroom and field placement. |
Suggestions for how the professor can support the student often through extensions in course assignments or deferrals |
A broad description of student issues/impact. Suggestions around how a professor can support often through extensions in course work or deferrals |
Request for support, usually an academic accommodation or a letter of support for a petition process. |
How is the content of the letter determined? |
Accommodations are based on a review by the Accessibility Counsellor of the medical/ psychological documentation of the functional limitations associated with the diagnosed disability |
The counsellor assesses the student’s need for academic consideration due to temporary extenuating circumstances |
Staff at OSCR work with the student to understand their situation and the impact on their ability to function. Often there is supporting medical documentation. |
Staff at the Centre work with the student to understand their situation. Often there is supporting medical documentation, a complaint or a police report. |
Legislative and Policy considerations |
Duty to Accommodate under The Ontario Human Rights Code |
Compassionate Grounds
|
Compassionate Grounds
|
Policy on Sexual Violence |
Who to contact for more information? |
The Accessibility Counsellor listed on the LOA or the main office at (416) 736- 5755 |
The student’s Counsellor listed on the letter or SCHW (416) 736-5297 |
OSCR |
The Centre |