Parents and Other Support Persons

Parents and other support persons have an important role to play in supporting the transition into university. To be involved, familiarize yourself with the resources that are available at Keele campus and the program to which your student has been accepted.

Help your student realize that they are not alone and that there are supports and services on campus to help them with the transition. Encourage your student to ask questions. Support them in developing and strengthening self-advocacy skills and self-efficacy.

if your student is having difficulty transitioning, encourage them to speak with their Accessibility Counsellor or to access support through Student Counselling & Development

Student Accessibility Services staff must have a student's permission to speak with a parent or guardian:

  • Your student should speak with their Accessibility Counsellor about permission to speak with you.
  • Giving consent to speak with other offices at York (e.g. Student Financial Services) does not apply to Student Accessibility Services.

We are offering “Parent Information Sessions” for the parents, and other support persons, of students who are registering with our office. These sessions will provide an opportunity to ask questions related to academic accommodations at York and how to support the transition to post-secondary studies. Sessions will take place via “Zoom” and will start the week of July 27th, ending the week of August 31st. They will coincide with the days/times reserved for Accessibility Counsellors to meet with new students.

  • Mondays from 2:30 to 3:30 p.m.
  • Tuesdays from 2:30 to 3:30 p.m.
  • Thursdays from 1 to 2 p.m.
  • Fridays from 10:30 to 11:30 a.m.

Additional information about these sessions will be provided to students as part of registration.

Student Accessibility Services staff are also present to answer questions at the Fall Campus Day and Spring Open House offered by York's Admissions Office.